Lifetime Warranty Policy

Last Updated: 05/26/2026

Limited Lifetime Warranty (General Products)

The following products are covered by our Limited Lifetime Warranty against defects in materials and workmanship, for the lifetime of the product as reasonably determined by Carver Skateboards based on normal use and the product's design life, when purchased new from an authorized Carver Skateboards dealer on or after January 1, 2014:

• Carver skateboard decks (including surfskate decks)
• Carver complete skateboards and surfskates (including the wheels, bearings, hardware, and grip tape that ship with the complete)
• Roundhouse Wheels
• Orangatang Wheels

For warranty coverage on Carver trucks, see the Lifetime Truck Guarantee section below.

What the Truck Guarantee Covers

• Manufacturing defects
• Material failures under normal riding conditions

What the Truck Guarantee Does Not Cover

• Damage from accidents, misuse, improper installation, negligence, drilling, or tampering
• Normal wear and tear
• Cosmetic damage that does not affect functionality (scratches, rust, surface corrosion)
• Consumable truck components, including but not limited to:
  • Bushings
  • Pivot cups
  • Kingpins
  • Thrust bearings
  • Links and springs

What's Not Covered (All Warranties)

In addition to the truck-specific exclusions above, neither warranty covers:

• Normal wear and tear. Scratches, worn edges, fading, and the natural breakdown of materials from regular riding.
• Misuse and accidents. Damage caused by fires, impacts, collisions, curb checks, walls, vehicles, acts of God, intentional damage, or negligence.
• Environmental damage. Warping, cracking, or degradation caused by improper storage or prolonged exposure to moisture, heat, cold, or sun.
• Alterations. Any modification that affects the product's structure, shape, or intended use — including drilling or altering bolt patterns.
• Unauthorized purchases. Products purchased from non-authorized sellers, including but not limited to peer-to-peer marketplaces such as Facebook Marketplace, Craigslist, and eBay, and any other unauthorized resellers.
• Apparel and accessories. Carver apparel, stickers, and other accessory items are not covered by this warranty.

Warranty Remedies

If a product is determined to be eligible for warranty service, Carver Skateboards may, at our discretion:

• Repair the product, or
• Replace it with the same model, or
• Replace it with a comparable model if the original has been discontinued.

Repair or replacement is your sole and exclusive remedy under this warranty. No refunds are provided for used products under warranty claims.

Eligibility and Proof of Purchase

All warranty claims require proof of purchase — a receipt or order confirmation — showing that you are the original owner and that the product was purchased new from an authorized Carver Skateboards dealer.

Gift recipients. If you received the product as a gift, you may serve as the original owner for warranty purposes provided you can supply the original gift receipt or order confirmation showing purchase from an authorized dealer.

Minors. If a Carver product is purchased by a parent or legal guardian on behalf of a minor rider, the purchasing adult is treated as the original owner for warranty purposes.

How to File a Warranty Claim

1. Contact us. Reach out via our contact page. For Carver truck claims, contact us directly rather than returning to the retailer.
2. Receive a Return Authorization (RA#). If your issue appears to be covered, we'll issue an RA# and detailed shipping instructions.
3. Ship your product to us. Send the product (with the RA# clearly marked on the outside of the package) to:

   Carver Skateboards
   Attn: Warranty Claims
   10575 Virginia Ave
   Culver City, CA 90232
   USA

   • Shipping must be prepaid and insured for the full value of the product
   • Use a trackable shipping method
   • Mark areas of concern with tape or clearly note where the issue is
4. Inspection and outcome. We typically inspect warranty submissions within 10 business days of receipt and will contact you with our determination.

Inspection Outcomes

If your claim is approved: We will repair or replace the product and ship it back to you at our cost via standard ground shipping within the United States.

If your claim is denied: We will contact you with our findings and offer you two options:

• Have the product returned to you at your cost (standard shipping rates apply), or
• Authorize us to recycle or discard the product on your behalf

If we don't hear back from you within 30 days of our denial notice, we may recycle or discard the product at our discretion.

International Warranty Claims

This warranty applies worldwide to products purchased from authorized Carver Skateboards dealers. International customers are responsible for shipping costs to Carver and any associated duties, taxes, or customs fees. For approved claims, Carver will return the repaired or replacement product at our cost via standard international shipping. Please mark the outside of any international shipment as "Returned Goods" to avoid duty charges on the inbound side.

Disclaimer of Warranty and Limitations of Liability

The warranties described above are the only warranties applicable to Carver products. Loaded Boards, Inc. d/b/a Carver Skateboards makes no other express or implied warranties, including warranties of merchantability or fitness for a particular purpose, except to the extent required by applicable law.

To the fullest extent permitted by applicable law, Carver Skateboards is not liable for any incidental, consequential, special, or indirect damages arising from your use of our products — including but not limited to loss of use, lost profits, personal injury, or property damage. Any implied warranties that cannot be disclaimed under applicable law are limited to the duration of this Limited Lifetime Warranty to the extent permitted. This Section is in addition to, and does not limit, the assumption of risk, release of liability, and aggregate liability cap set forth in our Terms of Service.

State Law Variations

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Returns vs. Warranty Claims

This warranty covers defects in materials and workmanship. If you're looking to return an unused item or one that doesn't meet your expectations, please refer to our Return Policy instead — that's a separate process with its own timelines and conditions.

Related Policies

• Return Policy
• Shipping Policy
• Skate Safe
• Terms of Service
• Privacy Policy

Contact Information

Questions about this warranty? Reach out — we're happy to help.