This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from carverskateboards.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
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Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you;
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Screen orders for potential risk or fraud; and
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When in line with the preferences you have shared with us, provide information or advertising relating to our products or services.
We use Device Information to help screen for potential risk and fraud (in particular, IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site and assessing the success of marketing and advertising campaigns).
We use cookies and similar technologies for site functionality, analytics, advertising, retargeting, and affiliate marketing.
DATA SHARING
We share your Personal Information with third-party service providers only as necessary to operate our business and provide services to you, as described above. For example:
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We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Customer data is not shared with third parties for promotional or marketing purposes.
We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
Mobile opt-in and consent information is never shared with anyone for any purpose. Any information sharing described elsewhere in this Privacy Policy explicitly excludes mobile opt-in data.
BEHAVIOURAL ADVERTISING
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by using the links below:
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Facebook: https://www.facebook.com/settings/?tab=ads
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Google: https://www.google.com/settings/ads/anonymous
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some services via the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
MESSAGING TERMS AND CONDITIONS
By providing your phone number and agreeing to receive text messages, you consent to receive text messages from Carver Skateboards at 310-648-8249 regarding customer care and related communications.
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Consent is not a condition of purchase
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Message frequency may vary
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Message and data rates may apply
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You may reply STOP to unsubscribe at any time or HELP for assistance
For support, you can contact us at 310-648-8249 or [email protected].
Mobile opt-in information is never shared with third parties.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us using the information below.
We process European customer information to fulfill contracts (such as processing orders) or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request its deletion.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.
CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us:
Email: [email protected]
Mail:
Carver Skateboards
Attn: Privacy Compliance Officer
10575 Virginia Ave
Culver City, CA 90232